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Customer Service Representative Lead


Company: Home Guard Pest Control
Expected salary: $18 – 20 per hour
Location: Escondido, CA
Vaga de Customer Service Representative Lead

Job description: Home Guard Pest Control is looking to expand it’s Creepy Customer Service Representative Team! We are looking for a lead Customer Service Rep.

Primary Duties:
  • Assist potential customers with setting up new service or inspections.
  • Assist our customers, sales & service departments with scheduling, billing, customer concerns.
  • Assist the Office Manager with overseeing other CSRs.
Qualifications:
  • Excellent communication skills a must! You will communicate by phone, email, web chat and text messaging.
  • Experience with answering multi-phone lines is also a plus.
  • Attention to detail is very important.
  • A solution oriented employee!
  • Prior supervisory or management experience.
  • Will need candidate to take Branch 2 Field Representative test and become licensed through the State of California – Structural Pest Control Board within first 60 days of employment. We will offer study material.
  • Hours will be 8am-5pm Monday thru Friday and alternating Saturdays 8am-12pm. Summer schedule (May-August) hours may vary Monday thru Friday 8am-8pm.
Hourly Pay may vary dependent on experience.

About Home Guard Pest Control:

We expect great service from the companies we do business with and as such do all that we can to provide super awesome service in Orange, Riverside, San Bernardino and San Diego Counties!