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Assistant General Manager / Club Manager

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Company: J.F. Shea
Expected salary: $105000 – 120000 per year
Location: Brentwood, CA
Vaga de Assistant General Manager / Club Manager
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Job description: Trilogy® at The Vineyards: Club Los Meganos

Set within the spectacular Trilogy community, Club Los Meganos combines striking architecture and interior design with magnificent mountain views and innovative programming. The Club features a full-service Sawa Spa, dining at Abby’s Gourmet Studio, Fitness and Sports Courts and weddings in our surrounding vineyard.

Where: The East Bay area of Brentwood, California

Pay: $105,000 – $120,000 annual

Benefits:

New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.

Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

POSITION OVERVIEW:

The Assistant General Manager / Club Manager will provide leadership and strategic direction and participates in the planning and implementation for both long and short-term business and strategic plans related to the overall facility growth and success. The position serves to provide input to the design, planning and construction, and liaison with the master plan and operations. The Club Manager, in conjunction with the Club General Manager, President / Vice President, and ownership will set the fundamental goals of the facility and establish priorities in terms of its basic objectives, ensuring alignment with overall BlueStar Resort & Golf Division objectives.

KEY RESPONSIBILITIES:
  • Leads the formulation, interpretation, and communication of the overall direction, long-range vision and strategic guidelines, and ensures liaison between the overall strategic direction of BlueStar Resort & Golf with the strategic direction of the facility.
  • Lead the development and update of the five-year plan and annual business plan review for the facility.
  • Maintain a very close liaison with the Club General Manager, President / Vice President of Resort & Golf Services and the client/developer to ensure that the ongoing development priorities of the facility and other real estate (including planning, design and construction) are compatible with the future operating goals of the facility, including public spaces, retail frontages, commercial square footage (if applicable), access and parking.
  • Participates in the review and preparation prior to monthly financial calls, and is actively involved in these calls.
  • Jointly responsible for the facility’s weekly financial performance together with the President of Resort & Golf Services – tracking, analysis and response, with focus on long-term and short-term performance and long‑term cost control programs.
  • Performs site inspections of the facility and implements procedures to improve site inspection scores with department managers.
  • Fosters, develops and maintains effective working relationships with such external influences on the facility’s operations as major customers: suppliers: Municipal, County, State and Federal government officials: and investors.
  • Establishes and maintains the closest possible communications and relationships with different departments of the State and Federal Government (including USFS, Wildlife and Environment), and departments of Municipal and County Government (including the Building, Planning, Safety, and Public Works departments).
  • Must be proactive in developing long range plans for the division to facilitate the continual delivery of exceptional products to the marketplace and profit contributions to the company.
  • Participates in the review of marketing/branding strategies and implementation for the facility, and reviews the annual marketing plan.
  • Participates in the formulation of pricing/policy for the various revenue streams (i.e. ski, aquatic, green fees, memberships, lodging rates etc.) and any other matters that relate to facility operations.
  • Other duties as assigned.
PERSONAL ATTRIBUTES:
  • Must be highly customer oriented and responsive with high need for closure.
  • Able to work under pressure and balance multiple priorities and assignments.
  • Strong team-building skills including the ability to lead, cooperate, and motivate.
  • Must be role model and able to live our BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit
MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:
  • Graduation from a 4 – year accredited college or university or equivalent combination of work experience and education.
  • Involved in key development initiatives directly relating to the clubhouse and restaurant plants. Establish goals and processes for measuring sales, revenue, new projects and business development.
  • Provide strategic intelligence to partners and clients regarding all F&B initiatives including, but not limited to, vision, business planning, capital expansion, branding, menu/restaurant and clubhouse design and the creative and conceptual development of new F&B experiences.
  • Previous General Manager experience or 15+ years of senior club leadership experience
  • One to three years’ event planning, budgeting, and supervisory experience preferred.
  • Previous knowledge or experience working in a homeowner association preferred.
  • Experience in the hospitality industry a plus.
  • Club Managers Association of America (CMAA) certification (or similar) preferred.
  • Experience working in a homeowner association is highly regarded.
  • Computer literate with a high level of proficiency in Microsoft Office and PC technology.
  • Club Management System software a plus.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to speak effectively before groups of members, customers, or team members.
  • Must possess basic computational ability as well as budgetary analysis.
  • Must have excellent analytical, organizational, and written and verbal communication skills, with an ability to respond to the needs and requests of staff members, guests, and the community association.
  • Must have planning, problem-solving, decision-making, delegation, time management, supervisory and employee development skills.
  • Must have excellent analytical, organizational, and written and verbal communication skills, with an ability to respond to the needs and requests of staff members, guests, and the community association
  • Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
  • Must be comfortable working in a fast-paced environment where continuous improvement is expected.
  • This position requires a flexible schedule, to include evenings and weekends, with some travel.
  • Valid driver’s license is required.
  • Minimum of 5 years of experience managing a high end private club or a portfolio of several clubs. Active Adult and Home Owner Association experience is highly regarded.
  • An extensive working background of all operations related to a private club, including but not limited to administrative, maintenance, financial and personnel matters.
  • Ability to write reports, business correspondence and procedure manuals.
  • Ability to prioritize tasks and handle multiple assignments simultaneously.
  • Ability to effectively present information and respond to questions from team members, suppliers and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, portions and percentages.
  • Excellent written and verbal communication skills. Excellent customer service skills in dealing with members and clients.
  • Must demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment.
  • Must be comfortable working in a fast-paced environment where continuous improvement is expected.
WORK ENVIRONMENT:

This position operates in a professional indoor office environment and routinely uses standard office equipment, such as computers, phones, copy and fax machines. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak and hear, sit or stand for extended periods of time, walk or be able to move around the office space, use hands to fingers, handle or feel, bend, and reach with hands and arms. The employee must be able to occasionally lift and/or move up to 20 pounds.

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER

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